Different Seats Lead to Fresh Insights

"I like to turn things upside down, to watch pictures and situations from another perspective. " — Ursus Wehrli

Instead of our typical seats right next to the first baseman, I bought seats to sit high above the third base line. We noticed that quite a few of the foul balls went into that area and, well, I wanted to see if I could catch one.

What surprised me is that I got a whole new view of the game. I watched more closely how the outfielders adjusted positions when different people were up to bat. I also found that I paid very little attention to what was happening on first base. I could see the whole game in a different way.

It reminded me of when I first became a consultant and was able to help not just different companies, but companies located in different places around the world. It was a period of intense learning. I was not just getting new views of the metaphorical baseball diamond, but of entirely different types of sports and beyond.

The change of seats between companies, locations and roles didn't just change my perspective on the situation, it changed me. It changed how I viewed the world and the people in it.

I encourage leaders to go out of their way to seek new perspectives, new views of their business, of the people in it, and the people the business serves.

I did not catch a fly ball in that game, but I did catch a memory of something a bit more important.

Yours in the calm pursuit of excellence,